Job Details
Job Details
Virgin Media provides broadband, TV, mobile and home phone services to some of the happiest customers in the UK. We believe in fantastic products and amazing service – all provided by great people.
When customers visit our stores, you’ll make sure that they find more than fantastic products and great value for money. You’ll do everything you can to provide amazing customer service that keeps them coming back for more.
And how will you do that? Simple. You’ll welcome them into the store and, making the most of your customer service skills and talent for sales, quickly build a rapport. Once you’ve got their attention, you’ll maintain their interest by using the in-store demonstration tools to give a professional and compelling sales presentation, helping them to find the products and tailored packages that make them happy. But it’s not just about spotting opportunities to sell the right products, it’s about helping our customers to make the most of them. So we’ll expect you to keep your eyes open for ways we can keep improving the service we offer our customers too.
We’re looking for people who will fit into the role quickly - this means you must have previous retail store sales experience. Our products are far from ordinary, and this is no standard 9 to 5 job, so you should be willing to work flexibly, including most Saturdays. You’ll be meeting lots of different people, so you should be able to quickly build a good rapport. And, as well as being comfortable working in a target-driven environment, you should also have some basic computer skills.
In return, you’ll find a company that treats you with respect, listens to your views and encourages you to be yourself. We’ll give you plenty of training and development opportunities too. You’ll also enjoy a variety of benefits, including a generous holiday allowance, contributory pension scheme, performance related bonus opportunities and, of course, discounts on mobile, broadband and cable services.
We reserve the right to close or extend the recruitment deadline depending on the number of applications received and would urge you to submit your application as soon as possible.
We cannot accept multiple applications for vacancies with the same job title within a 6 month period, regardless of the shift pattern or location. If you have made more than one application for vacancies with the same job title, we will contact you to determine which vacancy you wish to pursue and then withdraw your other applications.
If you have recently made an unsuccessful application, you must wait for six months from the date we told you that you were unsuccessful before you can apply again for a vacancy with the same job title.
We are always happy to consider applications for different roles within Virgin Media, however.
As we are currently in a hiring freeze, before you decide to apply for this role, or any internal role, please ensure you have permission from your current line manager to do so. You may be required to provide confirmation of this before you can progress with your application
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Job Details
Virgin Media provides broadband, TV, mobile and home phone services to some of the happiest customers in the UK. We believe in fantastic products and amazing service – all provided by great people.
When customers visit our stores, you’ll make sure that they find more than fantastic products and great value for money. You’ll do everything you can to provide amazing customer service that keeps them coming back for more.
And how will you do that? Simple. You’ll welcome them into the store and, making the most of your customer service skills and talent for sales, quickly build a rapport. Once you’ve got their attention, you’ll maintain their interest by using the in-store demonstration tools to give a professional and compelling sales presentation, helping them to find the products and tailored packages that make them happy. But it’s not just about spotting opportunities to sell the right products, it’s about helping our customers to make the most of them. So we’ll expect you to keep your eyes open for ways we can keep improving the service we offer our customers too.
We’re looking for people who will fit into the role quickly - this means you must have previous retail store sales experience. Our products are far from ordinary, and this is no standard 9 to 5 job, so you should be willing to work flexibly, including most Saturdays. You’ll be meeting lots of different people, so you should be able to quickly build a good rapport. And, as well as being comfortable working in a target-driven environment, you should also have some basic computer skills.
In return, you’ll find a company that treats you with respect, listens to your views and encourages you to be yourself. We’ll give you plenty of training and development opportunities too. You’ll also enjoy a variety of benefits, including a generous holiday allowance, contributory pension scheme, performance related bonus opportunities and, of course, discounts on mobile, broadband and cable services.
We reserve the right to close or extend the recruitment deadline depending on the number of applications received and would urge you to submit your application as soon as possible.
We cannot accept multiple applications for vacancies with the same job title within a 6 month period, regardless of the shift pattern or location. If you have made more than one application for vacancies with the same job title, we will contact you to determine which vacancy you wish to pursue and then withdraw your other applications.
If you have recently made an unsuccessful application, you must wait for six months from the date we told you that you were unsuccessful before you can apply again for a vacancy with the same job title.
We are always happy to consider applications for different roles within Virgin Media, however.
As we are currently in a hiring freeze, before you decide to apply for this role, or any internal role, please ensure you have permission from your current line manager to do so. You may be required to provide confirmation of this before you can progress with your application
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